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Terms of Service

Please read these terms carefully before engaging our services. By using our website or commissioning a report, you agree to the terms set out below.

1. Acceptance of Terms

By accessing this website or engaging CTL Analysis for any service, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to update these terms at any time, and continued use of the site or our services constitutes acceptance of any changes.

2. Description of Services

CTL Analysis provides cyber intelligence reports and analytical services. Our work includes, but is not limited to, blockchain transaction tracing, open-source intelligence gathering, web infrastructure analysis, and the compilation of evidence-grade reports.

Our services are strictly informational and analytical in nature. We do not provide legal advice, financial advice, or fund recovery services. We do not act as solicitors, barristers, financial advisors, or intermediaries with any bank, exchange, law enforcement agency, or regulatory body.

Reports produced by CTL Analysis are intended to present factual findings. What clients choose to do with those findings — including whether to engage legal counsel, file a police report, or contact a financial institution — is entirely their own decision. We strongly recommend consulting licensed professionals before taking any legal or financial action based on our reports.

3. No Guarantee of Recovery

CTL Analysis does not and cannot guarantee the recovery of any funds lost to fraud. No legitimate analytical or intelligence service can make such a guarantee. Our role is limited to producing reports that document findings. The outcome of any subsequent legal, regulatory, or financial action taken on the basis of our reports is beyond our control and is not something we can predict or warrant.

4. Payment Terms

Service fees are agreed upon in advance and confirmed in writing before work begins. The initial consultation is provided free of charge. Following the consultation, a formal quote will be issued detailing the scope of work and associated costs.

Payment is due according to the schedule set out in the client agreement. CTL Analysis reserves the right to pause or discontinue work on any engagement where payment has not been received in accordance with the agreed schedule.

5. Client Responsibilities

Clients are responsible for providing accurate and complete information when engaging our services. This includes transaction records, correspondence, platform details, wallet addresses, and any other materials relevant to the analysis. Providing false or misleading information may compromise the quality and accuracy of our reports, and CTL Analysis accepts no liability for findings affected by incomplete or inaccurate client-supplied data.

6. Limitation of Liability

CTL Analysis shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our reports or services. Our total liability for any claim arising from an engagement shall not exceed the total fees paid by the client for that engagement.

We make no representations or warranties regarding the completeness or accuracy of information obtained from third-party sources during the course of our analysis. Our reports reflect the best available information at the time of compilation, and findings may be subject to change as new information emerges.

7. Intellectual Property

All content on this website — including text, graphics, logos, and design elements — is the intellectual property of CTL Analysis and is protected by applicable copyright and trademark laws. Reports produced for clients are licensed for the client's personal or professional use only and may not be redistributed, published, or sold without prior written consent from CTL Analysis.

8. Confidentiality

CTL Analysis treats all client information as strictly confidential. We will not disclose client data, case details, or report contents to any third party unless required by law or unless the client provides explicit written authorisation. Our internal data-handling practices comply with applicable data protection regulations, including GDPR.

9. Termination

Either party may terminate an engagement by providing written notice. If a client terminates an engagement after work has commenced, fees for completed work will remain due. CTL Analysis reserves the right to terminate an engagement if the client fails to meet their payment obligations or provides materially false information.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have questions about these terms, please contact us at support@ctlanalysis.com.

Last updated: November 2024

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  1. We will never contact you first via social media or messaging apps.
  2. Our only official email domain is @ctlanalysis.com.
  3. We will never ask for passwords, seed phrases, or remote access to your device.